Operational docs

Use Acorn CCMS inside a centre.

Operational docs explain the workflows a centre team expects: rooms, staff, children, families, attendance, compliance, and programming.

Foundation

First centre setup

1Create the organisation and centre profile, including address, timezone, philosophy, and contact details.

2Add rooms with capacity, age range, ratio expectations, and lead educator assignments.

3Add staff, roles, permissions, qualifications, checks, and emergency contacts.

4Add child and family records, guardians, emergency contacts, routines, and enrolment details.

Educators and admins

Staff workflows

Profiles and checks

Maintain personal details, employment details, qualifications, Working With Children checks, and expiry dates.

Rosters and room assignments

Track shifts, rooms, attendance, and operational responsibilities across the day.

Documents and reflections

Store staff documents, emergency contacts, critical reflections, and professional records.

Roles and permissions

Review access carefully before production use. Staff and admin workflows should remain least-privilege.

Families

Children and families

Child records sit at the centre of operational work. Keep real data private, current, and limited to people with a genuine need to access it.

Child profile

Core details, room assignment, routines, weekly schedule, medical notes, and profile photo.

Children

Guardians

Guardian relationships, contact details, invitations, account linking, and emergency contacts.

Families

Permission workflows

Permission slips, excursions, authorised responses, and audit-friendly records.

Permissions

Daily operations

Attendance

Attendance data is operationally sensitive. It affects ratios, safety, emergency response, billing foundations, and parent communication.

Check in and out

Track child and staff presence with timestamps and room context.

Occupancy and ratios

Use room and dashboard views to understand active occupancy and staff coverage.

Safety and records

Compliance workflows

IncidentsRecord event details, child/staff context, follow-up, and audit history.

MedicationTrack medication records with appropriate authorisation and privacy controls.

Emergency drillsMaintain evidence of drills, timing, notes, and improvement actions.

Policies and QIPStore centre policies, quality improvement plans, and related documents.

Learning

Programming and documentation

Weekly programs, observations, learning stories, reflections, and EYLF-style references are part of the product direction. Use synthetic examples in public demos.